Business / News
Monday, 05 Sep 2016 16:38 EATnewsdesk@kenyafreepress.com
Paint manufacturer, Crown Paints has been certified in line with the newly revised ISO 9001:2015 which is the latest version of the standard of quality management system. The certification promotes the development of continues improvement, customer satisfaction, traceability and international best practices within the organization.
The firm’s Group CEO Rakesh Rao said the new certification will further reinforce the firm’s commitment for provision of consistent high quality products and services that meet customer needs. “This demonstrates our ongoing efforts dedicated at achieving the highest levels of corporate governance and our unrelenting obligation to customers as we cement our leadership position in the manufacturing sector,” Rao added.
The ISO 9001:2015 is the world’s most widely recognized standard for quality management systems whose latest revision was published in September last year. The standard helps organizations to consistently meet clients and key stakeholders needs in delivery and continuous improvement of products and services that meets customer and applicable statutory/ regulatory requirements.
The new certification has introduced risk based thinking which requires organizations to address the business risks, opportunities and mitigating measures. The organizations are also required to understand and address the needs of interested parties among other requirements. All these requirements are performed by external audits which are independently undertaken.
Jack is a business and society writer at the Kenya Free Press