September 24th 2017

Business / News

Public Service Company goes the luxury way to lure clients

It’s an innovation that has attracted many customers to an extent that the company has introduced direct fleets to the Syokimau Standard Gauge Railway-SGR terminus from Nakuru town.

By Jackson Okataamboleokata@gmail.comFriday, 07 Jul 2017 09:57 EAT

Mololine public service vehicles

Competition in the Public service vehicle sector has moved to another level after Mololine services limited introduced a fleet of more comfortable luxury shuttles match rising marketing demands.

The spacious shuttles are fitted with air conditioners, flat screens, expanded speakers and free wi fi .

Speaking at the Nakuru A.S.K show where the company has a display stand, Mololine services vice chairman Kibera Muchai said that the new look public service vehicles were introduced in line with the government’s endeavor to bring reforms and sanity in the public service vehicles sector.

He said that they have two categories of matatus- one which is supposed to carry 16 or 18 passengers but has been designed to carry 12 passengers and a second category which is supposed to carry 14 passengers but has been designed to carry 10 passengers.

The vice chairman said that the luxury shuttle vehicles have spacious comfortable seats because the number of seat has been reduced compared to the normal matatus.

As a way of ensuring that every passenger is comfortable, a socket from which one can charge a mobile phone or laptop has been provided per seat as well as a switch which a passenger can press to alert the driver after reaching the desired destination.

Kibera observed that going by the growth in technological innovation, there was need to ensure that digitalization is also achieved in the public service vehicle sector.

A passenger on board the luxurious shuttles whose fare is KSh 100 above that of normal14 seater matatus is only supposed to key in the password displayed at the back of the driver’s seat and then enjoy free browsing upto the destination of choice.

It’s an innovation that has attracted many customers to an extent that the company has introduced direct fleets to the Syokimau Standard Gauge Railway-SGR terminus from Nakuru town.

Existing security threats across the country and the need to embrace modernization has made the company to introduce e-ticketing and digitalized fleet management system that is interlinked to its most of its offices like Naivasha, Eldoret, Kericho, Nakuru, Eldama ravine, Kabarnet , Kisumu , Kitale and Nairobi.

Through the system Kibera noted that it’s possible to monitor all vehicles thus guaranteeing passengers of their safety as well as respond to emergencies incase of breakdown.

“This world is all about innovation and it’s possible to see our other range of vehicles fitted with cctv cameras.” Said Kibera.

The company is participating in the show for the fifth time and has won the first prize in the category of the best stand that displays initiatives in provision of viable transport services.

The writer is contributing reporter for the Kenya Free Press based in Nakuru County





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