April 25th 2017

Business / News

Safaricom launches ‘TUNUKIWA’ promotion to reward loyal customers

To participate in the promotion, customers will be required to dial *444# from their Safaricom line to view daily offers. They can decide which bundle best suits them. Once they purchase their preferred offers, their airtime will be deducted from their airtime.

By Cynthia Gitaucgitau@kenyafreepress.comWednesday, 19 Apr 2017 18:23 EAT

Safaricom has launched “Tunukiwa Daily Offers” that will for the first time see the telco’s customers get tailor-made deals on SMS, Voice and Data. For the next 90 days, customers will be able to make calls for as low as Sh2 per minute, as well as highly discounted SMS and Data offers, for the next 90 days. The offers will be valid for 24 hours from the time of purchase.

“Customer satisfaction remains a very important objective for our business. Our goal is to listen to our customer’s feedback and provide products and services that suit their needs and give them the experience they deserve,” said Sylvia Mulinge, Director-Consumer Business, Safaricom.

“The Tunukiwa Daily Offers will provide customers with the power to make personalized choices on how much they wish to spend on Voice, SMS and Data on a daily basis while at the same time get 100 percent or more of any of the three that you purchase,” said Ms Mulinge.

To participate in the promotion, customers will be required to dial *444# from their Safaricom line to view daily offers. They can decide which bundle best suits them. Once they purchase their preferred offers, their airtime will be deducted from their airtime.

Tunukiwa Dailly Offers complement Stori Ibambe, where customers get 100 percent bonus airtime valid until midnight daily, after attaining daily target. The campaign kicked off on 11 April and will end on 9 July.

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